Welcome to your Miami Valley CAP Appointment Scheduler

Due to the COVID-19 pandemic, our offices are closed to the public and no in person appointments will be conducted. We are holding  appointments via telephone call for the utility assistance, only.
 This system will schedule a phone appointments for Winter Crisis Program for Montgomery County clients. A phone appointment is required for any client with a disconnection notice or currently disconnected. Clients seeking to reverify their PIPP applications do not need to schedule a phone appointment - simply apply online at energyhelp.ohio.gov or via agency drop box at 719 S Main St, Dayton, Ohio. Eligibility for all programs is subject to program calendars, the availability of funds and appointments, and verifiable household income.

List of Docs to submit prior to appointment

Failure to submit all required documentation prior to your appointment will delay your assistance. We require below documents:

• Photo ID: required for each name listed on the gas and/or electric bill
• Social Security Cards: required for all household members. Accepted forms include printouts from Social Security with full SS# on them, Medicare Cards, and OWF SNAP printouts
• Birth Certificates for all household members are required; newborn birth letter is acceptable, anyone else in the household needs a birth certificate on file.
• Current gas and electric bills.
• Proof of Income is required for the last 30 days for all household members 18 years of age and older. Acceptable documents include SSA, SSI and SSDI award letters, Pension statement, Child Support, Utility Assistance documents.
  • Individuals paid weekly need the last 4 paystubs
  • Individuals paid bi-weekly need 2-3 paystubs (make sure you have all paystubs for the last 30 days)
  • Individuals paid semi-monthly need 2 paystubs
  • Individuals paid monthly need 1 paystub
  • If paystubs are not available, you will need verification of you income from your employer (i.e. a printout of your last 30 days of pay).
  • Seasonal employees are required to provide 12 months of income documentation ? if paystubs are not available, a printout from your employer is required
  • Zero or Limited Income - Documented proof of how you are meeting your needs
  • No Income: if the household has no income, or no verifiable income, you will need the following - IRS Tax Transcript
    • If you filed a tax return, you can call the IRS at 1-800-908-3346
    • If you did not file a return, you can call the IRS at 1-800-829-1040
    • You can go to the IRS website at www.irs.gov/individuals/get-transcript

Please note after reviewing your documents we may request additional information to complete your application.