Thank you for visiting Miami Valley Community Action Partnership's Utility Assistance Scheduling Line.  

This system schedules in-person crisis appointments for clients at our Dayton office (719 S. Main Street, Dayton, OH 45402). New appointments are released weekly during crisis seasons.

Any resident of Darke, Greene, Montgomery or Preble counties wanting to come to our Dayton office can schedule an appointment using this system or walk in with their application and documents. The office is open Monday through Thursday from 8:30 to 11:30 a.m. and from 1 to 3:30 p.m.

Residents of Darke, Greene, or Preble Counties who wish to have an appointment at their counties office should contact their MVCAP office directly to schedule an appointment. 

Appointments are required for the Summer Crisis Program operating from July 1 to Sept. 30 annually and for the Winter Crisis Program operating from Nov. 1 to March 31 annually.

Appointments are NOT required for PIPP enrollment, PIPP reverification or HEAP. Go to to apply for those programs or submit an application via our Drop Off Window inside our office.  

  Eligibility for all programs is subject to program calendars, the availability of funds and appointments, and verifiable household income.  

List of Documents to   submit at your appointment  

Failure to bring all required documentation with you to your appointment will delay your assistance. We require below documents:

  • Social Security Card for everyone in the household
  • Proof of Citizenship for everyone in the household. Could include: Birth certificate, voter registration card, U.S. Passport, INS Form 1-94, military service record
  • Current gas and electric bills.
  • Proof of Income is required for the last 30 days for all household members 18 years of age and older. Acceptable documents include SSA, SSI and SSDI award letters, pension statement, child support, utility assistance documents.
    • Individuals paid weekly need the last 4 paystubs
    • Individuals paid bi-weekly need 2-3 paystubs (make sure you have all paystubs for the last 30 days)
    • Individuals paid semi-monthly need 2 paystubs
    • Individuals paid monthly need 1 paystub
    • If paystubs are not available, you will need verification of you income from your employer (i.e. a printout of your last 30 days of pay).
    • Seasonal Employment - 12 months of income (see form on website)
    • Self Employed - Recent IRS Form 1040 with Schedule 1 and Schedule  C (entire document)
    • Zero or Limited Income - Documented proof of how you are meeting your needs ( i.e. Snap printout, letter of support etc.) 
    • No Income: if the household has no income, or no verifiable income, you will need the following - IRS Tax Transcript
      • If you filed a tax return, you can call the IRS at 1-800-908-3346
      • If you did not file a return, you can call the IRS at 1-800-829-1040
      • You can go to the IRS website at

Please note after reviewing your documents, MVCAP may request additional information to complete your application.


Miami Valley CAP seeks to reduce poverty and help low-income citizens of Montgomery, Darke, Greene, and Preble counties, OH to meet critical needs and become self-sufficient.

Location of Miami Valley CAP Energy Assistance site

  • Montgomery County office located at 719 South Main Street, Dayton, Ohio, 45402
  • Greene County Office located at 469 Dayton Ave, Xenia, Ohio, 45385                 937-376-7747
  • Preble County Office located at 308 Eaton-Lewisburg Rd., Eaton, Ohio 45320   937-456-2800
  • Darke County Office located at 1469 Sweitzer Street, Greenville, Ohio 45331     937-548-8143

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our  automated phone system by dialing (937) 514-4777  and following the instructions.