Thank you for visiting Miami Valley Community Action Partnership's Utility Assistance Scheduling Line.

This system schedules in-person appointments for Montgomery County residents at our Dayton office (719 S. Main Street, Dayton, OH 45402). Our offices are now open Monday-Thursday 8:30am-11:30am and 1:00pm-3:30pm. We accept applications and documentation during these hours.

Residents of Darke, Greene, or Preble Counties should contact their MVCAP county office directly to schedule an appointment.

MVCAP's Dayton office is not scheduling face-to-face interview at this time. We will start seeing clients for the Winter Crisis program for in-person appointments by appointment only starting November 1,2023. This system will schedule a Face-to Face appointment for Montgomery County clients only beginning November 1,2023.

An appointment is required for any client with a disconnection notice, or who is currently disconnected and any clients seeking to apply for the Winter Crisis Program.
Clients seeking to reverify their PIPP applications do not need to schedule an appointment -- simply apply online at or submit an application via our Drop Off Window inside our office.

Eligibility for all programs is subject to program calendars, the availability of funds and appointments, and verifiable household income.

List of Documents to submit prior to appointment

Failure to submit all required documentation prior to your appointment will delay your assistance. We require all documents listed below:

  • Social Security Cards: required for all household members. Accepted forms include printouts from Social Security with full SS# on them, Medicare cards, and OWF SNAP printouts
  • Birth Certificates for all household members are required; newborn birth letter is acceptable, but anyone else in the household needs a birth certificate on file.
  • Current gas and electric bills.
  • Proof of Income is required for the last 30 days for all household members 18 years of age and older. Acceptable documents include SSA, SSI and SSDI award letters, pension statement, child support, utility assistance documents.
    • Individuals paid weekly need the last 4 paystubs
    • Individuals paid bi-weekly need 2-3 paystubs (make sure you have all paystubs for the last 30 days)
    • Individuals paid semi-monthly need 2 paystubs
    • Individuals paid monthly need 1 paystub
    • If paystubs are not available, you will need verification of you income from your employer (i.e. a printout of your last 30 days of pay).
    • Seasonal employees are required to provide 12 months of income documentation ? if paystubs are not available, a printout from your employer is required
    • Zero or Limited Income - Documented proof of how you are meeting your needs
    • No Income: if the household has no income, or no verifiable income, you will need the following - IRS Tax Transcript
      • If you filed a tax return, you can call the IRS at 1-800-908-3346
      • If you did not file a return, you can call the IRS at 1-800-829-1040
      • You can go to the IRS website at

Please note after reviewing your documents, MVCAP may request additional information to complete your application.


Miami Valley CAP seeks to reduce poverty and help low-income citizens of Montgomery, Darke, Greene, and Preble counties, OH to meet critical needs and become self-sufficient.

Location of Miami Valley CAP Energy Assistance site

  • Montgomery County office located at 719 South Main Street, Dayton, Ohio, 45402
  • Greene County Office located at 719 South Main Street, Dayton, Ohio, 45402
  • Preble County Office located at 308 Eaton-Lewisburg Rd., Eaton, Ohio 45320
  • Darke County Office located at 1469 Sweitzer Street, Greenville, Ohio 45331

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (937) 514-4777 and following the instructions.